Contact Bank Agent
Our agents will reset your visual password securely over the phone
24/7 Recovery Helpline
1800-XXX-XXXX
● Free · Available 24 hours
Having trouble with agent recovery?
Call customer support immediately at 1800-XXX-XXXX or visit your nearest bank branch for in-person identity verification.
Have ready before calling:
- Your registered 6-digit Bank Account Number
- Your registered mobile number (auto verified by bank system)
- Access to your mobile SMS inbox (to receive the OTP)
- Access to your registered email inbox (to open final reset link)
How it works
Step 1: Call Bank Support
Call our 24/7 helpline. A recovery agent will answer immediately.
Step 2: Read Your Account Number
The agent will ask for your registered 6-digit Bank Account Number.
Step 3: Automatic Number Verification
For identity check, bank system auto-detects your call number and verifies it against your registered mobile profile.
Step 4: Receive OTP on Mobile
Our system automatically sends a one-time code to your registered mobile number.
Step 5: Read OTP to Agent
Tell the agent the 6-digit OTP from your mobile SMS. They verify it in the system.
Step 6: Get Reset Link
Once verified, our system automatically emails you a secure reset link. Click it to set a new visual password.
🔗 The reset link goes to your registered email automatically
No manual action needed — just click the link in your email
🔒 Our agents never ask for your password or visual secret.
Only your account number, automatic registered-mobile verification, and mobile OTP are used for verification. The reset link is sent to your registered email.